Monthly Archive for October, 2010

Activity Based Costing (ABC) Unravelled

Activity Based Costing (ABC) has long been the preserve of forward-thinking manufacturers who want an alternative to the traditional volume-led approach to standard costing techniques. The latter can seriously mislead the decision-making process when based purely on volume- or time-driven allocation of indirect costs. When an ABC exercise is completed, there are almost always some seriously raised eyebrows when the results are considered.

ABC can, subject to being able to identify cost groups and their behaviours, give a much more ‘accurate’ product costing. In fact, rather than simply applying the techniques to manufactured products, organisations are applying these methodologies more and more to service-based sectors – the NHS in particular are becoming heavy adopters of ABC.

Faced with the tangled web of ABC analysis, many people will run a mile – but, as I say for many complex issues, you only need to break them down into manageable portions and the complexity starts to float away (I admit, however, ABC is never going to be ‘easy’ – identifying the right activities and the appropriate level of detail to drill into can make or break the project).

So, how do you unravel Activity Based Costing into five easy steps?

  1. Assign all direct costs (to products, customers etc). Simply put, if you can easily identify what a cost belongs to, then it’s a direct cost; if you can’t it isn’t.
  2. Assign all remaining (indirect) costs to the ‘activities’ of the organisation such as engineering, customer support, development etc. Activities are key (hence the name ABC!) and all activities used in the generation of a product/service must be identified. They may need to be disaggregated if different significant costs behave in different ways (see below).
  3. Determine the ‘cost drivers’ for each activity i.e. what makes the costs change – for instance, is it time (e.g. engineers working on a machine setup), quantity (e.g. packaging per unit), or sales value (e.g. 5% sales commissions) etc.
  4. Determine, for each product/customer etc, how much of each activity is consumed – this must be in the same terms as the activities themselves; then you can assign the cost of each activity to each product/customer etc, based on the activity rates and consumption per unit.
  5. Take the direct costs, and add on the indirect activity costs, and you have your total cost.

With a good set of ABC costings, you can then start to make value-adding decisions, within a framework of continuous improvement, on who are your best and worst customers, what are your best and worst products, how costs can be predicted, what drives good and poor performance, what costs may not be adding value (and therefore eliminate waste), and more…

I have carried several major ABC projects, successful in terms of improving the bottom line significantly; this would not have been the case if the companies concerned had continued with their previous strategies.

So, in these tough times where every day counts, what are you waiting for…?

What makes the perfect FD?

The Sunday Times (10.10.10) contained an interesting article summarising the results of a Directorbank report. There were few surprises, but it’s always useful to remind ourselves of the key issues; these were collected from fellow directors and CEOs so I think it gives a valuable view from the inside.

The perfect FD evidentially displays the following characteristics:

  • Delivers accurate and timely improvement-led results, as opposed to just working long hours for little real effect.
  • An eagerness to drive out poor performance across the organisation, and is willing to ask the questions no-one else is brave enough to face.
  • Loyalty to the CEO, but with enough bottle to challenge.
  • Good communications skills, not just within but also outside the organisation.
  • Has at least most of the answers to hand to answer questions asked.
  • A clear sense of what drives revenues and profits within a business; commercial and strategic awareness.
  • Technical competence is a given; advisers may be used but without over-reliance.
  • The experience to have dealt with problems, and come out successfully of the other side.
  • Takes appropriate, but managed, risks.

My personal experiences would echo many of these factors, but I won’t mention any specifics!

Does your own organisation have the luxury of ‘the perfect FD’?

The downside, for those who don’t fit the bill, is that in most cases the ‘problem’ is resolved by the FD leaving…as one of my previous CEOs would say: “If you’re ever worried about taking a difficult action, consider the consequences of not doing so!”

Corporate Insolvencies Falling

Yet again…good news-bad news time!

PwC reports that the number of firms becoming insolvent is falling once again (18% less than previous quarter, 20% less than last year) which has to be seen as positive across the economy.

There is still significant uncertainty among both small and larger business as to what the impacts of the Government’s spending review (20th October – not long to go now) will be, although the construction and service sectors are expected to be greatest hit.

Uncertainty at this stage is unavoidable; however, once we all know a little more about where we stand then decisions need to be made, and quickly. No doubt some organisations will suffer badly, but some will actually gain once the uncertainty is gone.

The fact is, whether an organisation is growing or shrinking, then strategy planning, financial analysis and execution of the plan must follow rapidly.

Change needs planning, and change needs managing. Muddling through these tough times is not a viable option for anybody wishing to avoid the insolvency statistics. There is one thing worse than making the wrong decision, and that’s making no decision at all…